Lisa, our Vice President of Customer Service, reports on a recent transcontinental move!
MAGGIE, A LABORADOR MIX, had a long adventure before her, moving from Dammam, Saudi Arabia to Windermere, Florida in the United States. She enjoyed a nice comfort stop in Frankfurt enroute to her new American home. Our counselors attended to every detail of this transcontinental move, working expediently to handle all of the necessary export paperwork, as well as careful routing and boarding—all the while keeping the family fully updated on Maggie’s travels. The move went seamlessly but most importantly, with as little stress as possible for Maggie and her family. This is what we heard soon after Maggie’s arrival!
“You guys were simply awesome. This part of the relo was by far the least concerning . . . you guys far exceeded my expectations in every way. I wish my company was as good at delivering customer experiences as your company is! You have a great thing going . . . don’t ever lose sight of this. Impressive does not do justice in explaining my experience with you. Big thanks to Lisa and Ashley . . . consummate professionals. You guys cared more about Maggie than I do!!” T.W.
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