More Reviews
"Your close working relationship with colleagues in China allowed communications and awareness of the Chinese regulations that we could not have managed . . . Timely and accurate guidance was provided every step of the way . . . WorldCare Pet's knowledge . . . combined with wonderful customer service led to this being the easiest part of our international move . . . Moving is always stressful, more so moving to a country where one is unfamiliar with the language, regulations, and culture. Your company provided good value for the money, and at the end of the day, peace of mind."
L.M., USA to China"From the beginning the level of clear and prompt communication was amazing. To me it was a complicated move, with our dog joining us three months later, being collected from a friend's house, with vet visits completed by my father. That, in addition to the complicated Swiss requirements, was a confusing process to me. However, (our pet relocation counselor) handled everything, guided us clearly through the process, and was very available by email and phone. In addition, when the day finally came for our dogs to travel, everything went very smoothly and any worries or concerns I had were put to rest by the frequent phone calls and emails detailing his route of travel. Our dog arrived without any issues after 24 hours of travel, happy and safe! I would recommend WorldCare Pet without any hesitation. Thank you for your guidance and your superb care of my dog!"
Sarah, Washington, USA to Switzerland"(Our pet relocation counselor) made me feel comfortable that the company wasn't just in it to turn a profit, but to provide care to our pet during a stressful time. We had an international move, and I had no control over who had access to my cat or the treatment he would receive for over 36 hours. I felt informed, relaxed, and confident after speaking with (our counselor). Ajax stayed in the nicest boarding facility in Sydney, he traveled in a new and spacious crate, he was given the food I provided for him, and all of his shots and paperwork were up to date and exactly what was needed. He arrived to us in New York confused, but happy and healthy and that's all I needed!"
Amy, Australia to New York, USA"This is the second time we have moved our kitty with WorldCare and we are very happy with the whole process. We were advised at every turn with what was going on and what our next steps needed to be - our kitty was actually picked up and transported while we were on holiday - and she arrived safely in Singapore one day before we did. The quarantine facility was great - they were kind, clean and friendly and WorldCare was with us until our kitty was delivered to our front door!!"
Marylou, Texas, USA to Singapore"(My pet relocation counselor) and her team along with (the) team on the India side were amazing. I started working with (my pet relocation counselor) 2 years ago. I delayed my pet's move and throughout the whole process (she) was on top of everything. She is the epitome of a professional and there is no negative feedback I can provide. I wish I could get similar care from all my service providers. My family and I feel like (our pet relocation counselor) deserves a huge reward. Not to mention I am boasting about (her) service to all my... colleagues that might need pet relo support. I truly thank the entire WorldCare team but most of all (my pet relocation counselor)."
Betsy, New York, USA to Bangalore, India"We were most impressed with regard to the process of relocating our cat. This was our first pet relocation experience and the entire process was very well-planned and executed. We would easily grade your service as 10 out of 10 (10 being the highest grade). Thank you for your professionalism and support."
Anghelus, Bilthoven,Netherlands to Basel, Switzerland"Our heartfelt gratitude...for getting our fur babies through their journey with such care and attention! The kitties arrived frazzled but looking great and perky and have already eased into their new environment! Thank you for easing my worries and for your deep concern and care about the welfare of the 'kids' as well as my personal concerns (and handling my over worrying so gently!). This is our second time letting WorldCare to transport the kitties and we are even more pleased this time (it was an easier trip, too). We will definitely use you again and would definitely recommend you to anyone."
Maria, California to Florida, USA"I wanted to thank you and your team for delivering my Mimi safe and sound to Lexington. It was a relief to see her in such fine shape after her big journey. She seems settled and happy to be reunited with her family. She is in full sniff mode making her way through her new house. I appreciate all that you did to help make her move possible and stress free. I wouldn't hesitate to recommend you to my friends or to use your services again."
L.T., Moscow to Kentucky, USA"The move of our dog was just EXCELLENT! Felt no worries, were always updated of the status despite the difficult and long travel. Consultant was quite polite and aware of our stress to treat Royal in an excellent way. THANK YOU."
Alexandros, Athens, Greece to Geneva, Switzerland"This is a fantastic service. I could tell that every person I encountered or spoke with loved animals and were very attentive to their needs. In addition, the information that was given to me was easy to follow and submit. WorldCare made a very scary move for me and my pets, worry free and relatively easy. Thank you all for your help and superb support!"
C. Pamela Palo Alto, California to Basel, Switzerland"I was expecting a very good service but I was really surprised, the service was AWESOME! Even my cats could feel it and they were less stressed than previous trips. (My pet relocation counselor) was great. The young gentleman who collected my cat was very friendly and likeable with my cats.
Thanks... it was a great experience :-)"
"We were more stressed about moving our pets to the UK than any other aspect of the move. You did an outstanding job from start to finish, describing the process, working with our vet and keeping us informed as to their progress once we handed them over for transport. We know we have to return to the US in a couple of years and will definitely use you again."
Doug, USA to Kent, UK"Being able to use WorldCare Pet Transport to relocate my cats from Prague back to the U.S.A. was such a gift. Although the service is quite expensive, WorldCare handled every detail, and kept me fully informed every step of the way. They were 100% trustworthy, and were helpful and kind from start to finish. They initiated phone calls before, during and after the move. My cats arrived in Los Angeles and came out of the crates completely relaxed, almost as if nothing had happened. Many thanks to all of you who helped me."
A.C., Prague to California, USA"We are so happy that our dog arrived safe and sound at our new home, you always gave us the feeling she was in the best hands. Thank you so much!"
Martin, Hamburg, Germany to London, UK" WorldCare Pet Transport, thanks so much for taking such great care of my puppy. He arrived very happy and in great shape. If I ever have to 'transport' my dog again, I would always use WorldCare again. I highly recommend this firm. Service and communication are excellent - you really have the feeling that they take care about your pet."
Silke, Washington, D.C. to Redmond, WA USA"Tallulah arrived to us safely last night! Thank you for your constant communication that made this stressful transfer so much easier. Your entire team from Sao Paulo to Springdale was well selected and professional. Everyone of them gave us the updates we needed to feel comfortable about our pet. Please feel free to use us as a reference."
L.H., Sao Paulo, Brazil to Arkansas, USA" Everyone we spoke to, interacted with and who helped us throughout this process was extremely professional and a joy to deal with. We are very pleased with the service, care and attention given to Roxie during her travels. We would most definitely refer WorldCare Pet Transport to others!"
Danny, California to Texas, USA"The relocation of our pets has been most definitely the highlight of our experience moving here! It was a great and excited reunion. Thanks again for your dedication and care for Pebbles and Molly!
J.S., Ireland to Washington, USA" Service was great from start to finish! In the end, it seemed we were more stressed about the move than our dog was!"
Ryan, Singapore to Connecticut, USA"Really excellent experience across the board. Easiest part by far of my relocation to Hong Kong. Would definitely recommend."
Steven, Illinois, USA to Hong Kong"WorldCare delivered exceptional service for our international relocation. The specialist was very informative and helpful during the entire move. She worked around our scheduling needs, prepared us for what was needed and put our mind at ease with constant communication. We will definitely use WorldCare Pet Transport again."
T.E., California, USA to China"I was extremely concerned regarding the whole trip but the team...was absolutely excellent ..keeping me informed and showing a great deal of real care about Rosco. I loved the postcard from Frankfurt..all round FIRST CLASS customer service. Thank you."
Linda, Switzerland to Redwood City, CA, USA"(Our pet relocation counselor) was absolutely fantastic and really eased our minds about the safety and travel of our pets from Stavanger to Dubai! I will request her again for any other moves my family will make!"
Leslee, Stavanger, Norway to Dubai"Overall, this was a fantastic experience and more than I could have ever expected. We've raved about the service to everyone. Thanks again."
Clint, Abington, MA to Redmond, WA - USA"This was the first time we were flying a pet overseas and were quite worried about the whole process and how our Labrador would cope. WorldCare was superb in explaining things and reassuring us about the move. They were great in picking up our dog in the UK on time and kept us fully informed right until he was safely delivered to our new home in the US that same evening. They even called the following morning to see how our dog had settled into his new home.
An all-around five-star experience! Thank you WorldCare!"
"Moving a pet, especially from literally the other side of the world, is an incredibly stressful experience - for pet and owner alike. The service and reassurance provided by WorldCare reduced that anxiety enormously, and the speed and ease with which they handled the administrative and logistical aspects of the import really made things much much easier than anticipated. A truly excellent service, and one I fully recommend."
Edward, Indonesia to New York, USA"I am very happy and grateful to you and your company for taking care of Fin during his trip to Romania. I was quite concerned about his well-being during the trip and was thus very relieved and happy to see him arriving all well and healthy in Bucharest...All in all a great experience both for me and I am also sure for Fin (though I'm equally sure he would rather not have to travel by plane again)...would certainly recommend your services in the strongest terms to anybody I know looking for pet relocation."
Mihai, London, UK to Bucharest"My family and I were really pleased you took over an almost hopeless case. We thought we would never see our dog again. Thank you for understanding our situation and coming to our rescue. The last member of our family to arrive has settled in very well, and is happy to be with us as we are to have her back...thank you so much for listening and taking action so promptly, efficiently and effectively...To your staff, they are angels and thank you."
Martin, Beijing, China to Cambridge, UK"Never having moved a pet before I did not know what to expect. I was extremely impressed and pleased with the level of professionalism and care that the entire crew gave not only to Misty but to me. Really a fantastic service."
Gina, Arizona to Washington, USA"The service you provided was AMAZING....You clearly gave him love and attention to make his journey as best as possible. Happy to be a reference as I know it is tough to hand over your pup to a stranger."
Stacy, Indianapolis to Prague, Czech Republic"This was easily the best experience we've had shipping our pets!"
Tom,London, UK to New York, USA"Sausage arrived safely and none the worse for wear. Service was excellent from start to finish. We particularly appreciated the personal door-to-door service and the regular updates - seems a bit silly, but very reassuring when it is 'a member of the family' at a time of such great upheaval."
Stuart, United Kingdom to Michigan, USA"Nothing to improve. I received wonderful service, such a friendly, heartwarming, efficient and professional service. It was a pleasure to deal with my pet relocation counselor, all I can say it excellent, excellent!!"
Charlotte, Singapore to Dubai"(My pet relocation counselors) were unbelievably kind, helpful and reassuring. I wouldn't ever use anyone else."
Nicola, South Africa to Switzerland"Just to say our lovely babies arrived, safe, sound and well. They are exploring our apartment and are already making themselves at home. Thanks so much to you and the team, we are thrilled to have them with us and really appreciate the care and help from you guys."
"Of all of the activities and processes involved in relocation, moving my pet was the easiest! Buddy is a part of my family, and WorldCare Pet understood this. Their communication before and during transport eased my concerns. Thanks for everything!"
"Thank you again for making Harley's move so seamless, and always keeping me informed throughout the process. It really made me feel at ease during his transit from the U.S. to Italy. I'll be sure to recommend your company to any of my friends and family that require pet transport in the future."
John, USA to Italy"I am so very happy with the service that WorldCare Pet provided us with Aussie's move back to Melbourne. Nothing was ever a hassle and they kept us informed during the entire process. I would thoroughly recommend them to anyone looking to have to move pets internationally."
Joanne, Minnesota, USA to Melbourne, Australia"Of all the parts involved with moving a family 2600 miles, relocating my pets was by far the easiest. We appreciate everything (you) did for us to make this move as smooth as possible."
Michael, New York, USA to Washington, USA"This is the second time I moved Aldo with WorldCare and once again I received an amazing service. You are a fantastic company and I will highly recommend you to all my pet lover friends. THANK YOU."
Franco, Switzerland to USA"I was very impressed with your service - the organization of the paperwork ensured a quick and easy exit and arrival from USA to UK. The handlers were excellent . . . keeping me informed and showing brilliant care and attention for the dogs. At the UK side of things the dogs were picked up and safely transported to Middlesbrough, the handler was good and all paperwork passed over. Once again my most sincere thanks for a job well done."
Mike, USA to UK". . . (our counselor) was outstanding in executing Bella's move. She was very precise in her step by step directions. She made me feel very comfortable that Bella would be in good hands."
USA to Singapore"I really appreciate your meticulous organization of this move. Thank you."
Koen, Belgium to China"Let me take a moment to thank you and the whole team (please pass it on) for outstanding treatment and communication during the whole process. You guys were certainly the highlight of our move. Thanks again."
Ernesto, USA to Mexico"Bode is here and doing great. It is as if we were never apart. Thank you so much for everything. This was undoubtedly the smoothest aspect of our entire move. We just cannot say enough wonderful things about you and your team. Everyone was fantastic!!!"
Bryan, USA to France"I just wanted to let you know that Ubi arrived at our place in Bangalore safely yesterday. He seems to be adjusting well to our new place. Thanks again for your help and bearing with us through all our date changes and reschedules."
Bob, USA to India"I loved it!. (Our pet relocation counselor) couldn't have been more polite and helpful. Thanks for making this really easy for me and my family."
Carolina, Panama to Chile"It was a grand experience!!! It was worth it. And the whole time we felt like Daisy was in excellent hands!"
Flora, North Carolina, USA to United Kingdom"I was very impressed with the service from WorldCare Pet and the affiliates in both Dubai and Toronto. As we moved our bulldog, I was very concerned about the heat in the summer in Dubai and was impressed by the concern that WorldCare Pet displayed as well. Although I had to hold off on Bugsy's move for a couple of months, he arrived safely in Canada and this was the most important thing to me. The people at WorldCare were polite and helpful and I was really happy that I was kept informed of Bugsy's movement throughout this long trip. The people in Dubai were also great at assessing Bugsy's needs and determining the best time for him to travel and informing me of the risks involved. The people who delivered him to my house were extremely friendly and you could tell they loved animals as well which was really great for Bugsy. Thanks to the whole team for getting my best friend home to me!"
G.W., Dubai, U.A.E. to Canada"I was really, really, really impressed. (Our counselors) were fantastic and really caring. Going through this for the first time with a pet is a little scary but they were both incredibly reassuring. Isi seems like he is just back from a holiday adventure! Thanks for everything and congratulations on a job well done."
Alan, Italy to Singapore"(Our counselor) was nothing but kind and caring in this whole process. We are so happy that we are here today in our new home with our dear furry companions. The animals were greeted with warm hearts and I knew they would be in good hands. Thank you so much for everything!"
John and Sherri, New Jersey, USA to Toronto, Canada"Your staff was sensitive to the unique concerns we had for Sumba's trip. We have transported many cats in the past but none as sensitive as Sumba. We greatly appreciated your special attention. This was especially true of your Chinese staff. They made all the bad stories we had heard from others who made these moves evaporate because of their professionalism and capability and understanding of dealing with Chinese authorities."
Tim, China to USA"(Our counselor) truly went above and beyond and exceeded our expectations in every way. We have not one suggestion for improvement for your services. As a representative of your company and its services, she provided us with exceptional service from beginning to end. She is an asset to your company and its values. Thank you for taking such wonderful care of Oliver and for the exceptional communication throughout the entire move overseas."
Michael, United Kingdom to Ohio, USA"I was very impressed with the service from WorldCare Pet and the affiliates in both Dubai and Toronto. As we moved our bulldog, I was very concerned about the heat in the summer in Dubai and was impressed by the concern that WorldCare pet displayed as well. Although I had to hold off on Bugsy's move for a couple of months, he arrived safely in Canada and this was the most important thing to me. The people at WorldCare were polite and helpful and I was really happy that I was kept informed of Bugsy's movement throughout his long trip. The people in Dubai were also great at assessing Bugsy's needs and determining the best time for him to travel and informing me of the risks involved. The people who delivered him to my house were extremely friendly and you could tell they loved animals as well which was really great for Bugsy. Thanks to the whole team for getting my best friend home to me! "
Greg, Dubai, UAE to Toronto, Canada"(Our counselor) did a wonderful job helping me prepare the dogs to transport. She was lovely to work with. I hope she will work with us when we relocate back to the US."
Tracey, Indiana, USA to United Kingdom"I had a very high anxiety level with the move of our dog. The responsiveness of the team, reassuring words and excellent coordination made the travel a success. Thank you so much of your support. I look forward to using your team again, when we return to the States."
Brad, North Carolina, USA to Taiwan"Both are in good shape and doing well. I guess when you are a cat, jet lag just becomes the need for more cat naps. So many thanks for getting the two of them safely and securely to us, it was very much appreciated. We are very happy customers and would be pleased to recommend your services to others."
Neil, UK to USA"From the very beginning I was hesitant about Chloe getting on an airplane not just once but three times. But I knew that I was not leaving her behind. (You) were so helpful and patient with me with all of my questions and through all my tears. Thank you so much for taking care of my little girl who means the world to me."
Jamie, USA to UK"Thanks for all the updates...It has been great knowing Rocky's movements as we anticipated his arrival. We were all happy to see him last night and the kids were over the moon! We all really missed him. Thanks for getting him here safely."
Leisl, Montreal, Canada to Kitimat, Canada"Thanks for the note and the postcard. You guys add a really nice personal touch."
Brian, Chile to Panama"They are doing great!! Happy little clams. Thanks and also great to work with you all!"
Rob, USA to Kenya"The service was wonderful. As you can imagine, the family was anxious about how Meg would cope with the journey and I have to say we were amazed by how un-stressed she was when she got delivered to us. Thank you so much to everyone who was involved from start to finish - I would have absolutely no hesitation in recommending your service to friends and colleagues."
John, Scotland to USA"Rudi is doing really well and seemed to have no problems with his travel. Thanks again for your help and for working so closely with his veterinarian to ensure that we had everything taken care of."
Krista, USA to Switzerland"Excellent work. Would recommend (your company) to anyone moving a pet."
Carlos, Chile to Panama"Thanks for the pictures. Everything went very smoothly, and Mr. Big is doing very well – think he prefers Tokyo to NY so far! Thanks for everything - you and your team did a great job!"
Christopher, USA to Japan"Thank you for a great job in getting Olive to Africa. She arrived safely and was well and happy. We found the service and level of care great. Many thanks."
Felicity, USA to South Africa"Excellent service provided again (this was a return trip); among all service providers related to my personal relocation process (including, of course, my pet's relocation), WCPT was by far, the best provider, totally reliable."
Wilbert, China to Brazil"We were really delighted with the service provided to us (and Lucky) during the move - it was far more thorough and personal than we expected. Particularly for our children, to get the updates from Lucky during his trip went a big way to easing their minds."
John, New Jersey, USA to County Cork, Ireland"I want to thank all your staff who assisted with the relocation of Lulu and Mittens from Thailand to Rochester Hills, Michigan. Your team did a fantastic job by caring and ensuring that our pets arrived safely. Special thanks...for doing such a fabulous job coordinating and answering all my questions."
Anna, Thailand to Michigan, USA"I was very impressed and pleased with the entire process and with your timely responses to all questions and concerns. Moving can be stressful but your assistance made this part of our move easy and pleasant. I especially appreciated the updates and notifications sent to me while Chance was in route. He is now happily settling into British life and loves to run and play in the fields near our new home."
Kary, Salt Lake City, USA to London, UK"I can't express my gratitude for the excellent service that (our pet relocation counselor) and her team showed through this entire process. I would hate to guess the vast number of emails that I sent...over the past 5 months to which I always received very prompt replies, even on weekends and around the clock."
Paul, Florida, USA to Sydney, Australia"Rocco arrived in wonderful condition and clearly had been taken really good care of. We will definitely use you for the trip back home and I have told everyone...that you were one of the best vendors to deal with in this whole process!"
Shannon, Portland, USA to Brazil"A very positive experience during a stressful time. Great information flow throughout the process. (Our pet relocation counselor) displayed a genuine and sincere concern for Daisy's well-being. Thanks to all involved for delivering her safely."
Carl, Tennessee, USA to Norway"You guys rock! Thanks a lot for taking care of Pisco!"
Kim, Nevada, USA to Mozambique"This is the fourth time that we have used WorldCare and each time we had excellent service...All were very professional."
Byron, Czech Republic to Raleigh, NC"We cannot thank you enough for the care and attention to detail you showed when transporting Honey. She arrived happy and relaxed in her new home."
Dorothy, Vermont, USA to Scotland"The service was excellent. I cannot think of a single thing that was not done for Scruffy. He arrived and is happy and healthy. I wish I could travel like he did!"
Joe, New York, USA to South Korea"(Our pet relocation counselor) was fantastic! Very responsive and knowledgeable. We would definitely work with WorldCare again!"
William, New York to Texas"I would definitely recommend and use WorldCare Pet again - in two years when we have to get Cooper back to U.S.! (You) did an outstanding job of ensuring the best possible travel conditions for our pug. Thank you, thank you thank you. Worth every penny!"
Susanne, Washington, USA to China"The service was exceptional; I can thoroughly recommend your company."
Lorraine, United Kingdom to Australia"Brilliant service and we could not have moved Alfie back without you and the all the others that helped."
Emma, Dubai to London, UK"The service was excellent and was the best part of the relocation process."
Jennie, United Kingdom to New Jersey, USA"WorldCare Pet Transport was wonderful. (Our pet relocation counselors) were professional, prompt and courteous, and returned all of our email inquiries immediately...I would not hesitate in using them again."
Mimi, California, USA to China"I never worried one bit about Nikko, which was a great feeling!"
Dana, Toronto, Canada to Massachusetts, USA"I loved your service. Especially all the communication up front. It was a top notch service."
John, New York, USA to Denmark"Excellent service, great information on travel plan and travel in transit details"
Simon, Ireland to Washington, USA"Top marks to (our counselors) in the USA and in Hong Kong. Great people and made the experience smooth and easy. I could tell they loved animals and understand owner's connection with their pets. Thanks again."
Danielle, Sydney, Australia to Hong Kong"Great Service! Our pet Luna arrived safe and very happy after a long flight. I will definitely recommend the service to anyone. THANK YOU!"
Jose, New York, New York USA to San Francisco, California USA"This is the first time we transported our pet to a new location but it was a most pleasant, professional and excellent experience. Without doubt, the trip to Mozambique was more meticulously planned and carried out than our own! Thank you for your great care, and I have nothing to add to make it better."
Caroline, Montreal, Canada to Mozambique"Your service was first rate and I would recommend to anyone, you took care of every little detail. This was the easiest part of my move. (Our counselor) was wonderful, working even to help secure an exception to my company's policy."
Christopher, Arizona, USA to Johannesburg, South Africa"My dogs arrived yesterday and were in very good shape. I was very pleasantly surprised. Thank you!"
Stephan, Virginia, USA to Dubai, UAE"Overall I was very impressed with the entire process."
Stephen, Massachusetts, USA to Switzerland"We really appreciate the good work. I have already given your references to someone here locally who wants to take their pet to Florida!"
Xavier, Norway to USA"Zoe is doing great. We were all very excited to get her up here with us. Your company provided us such peace of mind, knowing that 'pet people' were taking care of her. Thank you so much!"
Kelly, Georgia, USA to New York, USA"I want to thank you for all the help and support during the time of the animals' travels. You don't know how lovely it was to receive your emails letting us know how they were doing and where they were during the process. I worry about them very much and getting the emails let me know that they were doing fine and being looked after. They are all doing well and have settled in nicely. Thanks again for all your help."
Barbie, Australia to USA"I just wanted to let you all know that Lucy arrived safely and is happily recovering from jet lag. I was very impressed with your service and she was well looked after the entire trip. I really felt that Lucy was in great hands and would highly recommend your services to anyone contemplating a pet move large or small. Thanks again for the outstanding service!"
Clare, Singapore to USA"I just wanted to thank you for the excellent care Tessa received during her relocation. She's with us now and adjusting just fine. Thanks for giving us some peace of mind that at least this part of our journey was going to be handled professionally and with care and compassion for our little furry friend and us, too!"
Barbara, Connecticut, USA to California, USA"Thank you again for such incredible service and care of our precious poochies. Alli, Jacob, and Milo made it here happy as can be and we are settling into our temporary home until our things arrive from Texas then onto the new, permanent home in Bothell. We thought very highly of WorldCare Pet and even had a chance to recommend you on one of our flights to a gal looking to move to Germany but was worried about getting her dogs there safely."
Heather, Texas, USA to Washington, USA