An accurate measurement is essential to ensure that your dog travels in the correct size carrier. The wrong size may not be accepted by the airline. Please DO NOT include the length of the tail.
The size of the carrier must be such that it will allow your pet to stand in a natural position, turn around and sit down comfortably. There needs to be no less than 2 to 3 inches of extra headroom from the top of your pet’s head to the top of the inside of the carrier.
NOTE: You do not need to travel with your pet on the same plane. We try to determine the flight itinerary that is best for your pet and it may not match your flights. Please provide us with as much notice as possible on your pet’s move date.
International pet travel is best on weekdays to ensure best customs clearance practice.